More councils target
support to distribute millions in unclaimed benefits
Deven Ghelani appeared on BBC Radio 4's Moneybox to talk about the results of our London-wide Pension Credit campaign that has helped over 2,000 Londoners access more than £ 8.4 million per year in support; a lifetime impact of over £100 million.
We are thrilled to welcome Plymouth City Council onboard as a LIFT client. Our next LIFT Community Workshop on housing and homelessness is on Wednesday 11 October at 2pm. Speak to your account manager about joining.
Welcome to Harbour Homes who've come on board with our award winning, government recommended Better Off Calculator.
How we're helping utility providers to support customers
We attended the Institute of Water Conference in Cardiff and spoke with delegates about maximising income and integrating technology into existing processes to improve customer journeys. Read how Anglian Water is helping more customers claim social tariffs by building our Better Off Calculator into their customer journey.
EDF Energy joined our webinar this month to talk through the innovative approaches they are taking to help customers, some of whom are struggling for the first time.
Fair for You are award finalists for their social impact work with customers
Congratulations to Fair for You who have been shortlisted at the Vulnerability Awareness Gala awards. All customer's online dashboards will include access to the Better Off Calculator to empower customers to take action towards maximising their income.
We are exhibiting at the Utility Week Consumer Vulnerability and Debt conference
on 7 November where we will be discussing with delegates how we can help organisations analyse and target customers on the debt register who are eligible for support.
The impact of real term benefit cuts and overpayments on households
This month, Deven Ghelani appeared on LBC to discuss the decrease in real-term value of benefits compared to a decade ago and the impact of this on the poorest households.
We also spoke to The Sun about the £5 billion that the DWP is owed in overpayments and how it highlights the need for simpler application processes.
IRRV Insight: 10 years of Universal Credit and Policy in Practice
Our September article for IRRV Insight magazine marks the 10th anniversary of Universal Credit as well as Policy in Practice. Our cross party event at the House of Lords in May, hosted by Baroness Ruth Lister, was featured.
